Social Worker Appreciation

Everyday Heroes, Extraordinary Impact.

Our social workers are often the first call when families need help. They are the steady voice in moments of crisis, the advocate in the courtroom, and the consistent presence children and caregivers rely on when navigating life’s hardest seasons. Their superpowers aren’t found in comic books — they’re found in compassion, courage, and an unwavering commitment to children.

In honor of Social Worker Appreciation Month, we asked our very own heroes four questions:

  • What led you to this work?
  • What motivates you to keep showing up after a hard day?
  • What does being a Hero for Children mean to you?
  • What is your superpower?

Throughout March, we will be sharing their reflections, stories, and moments that highlight the profound impact they make across our programs and communities.

Join us as we celebrate the heart, strength and dedication behind this vital work — and the everyday heroes who make it possible.

What led you to this work?
I was in and out of foster care until I was adopted at 15. Those years shaped me in ways I am still discovering. I experienced uncertainty and constant transition, but I also learned how life-changing a safe and loving home can be.

That journey became my purpose. I earned my bachelor’s and master’s degrees in social work and now serve as a Family Home Developer, guiding families through the process of becoming licensed to foster and adopt. I help ensure that the homes where children are placed are safe, nurturing, and prepared to support healing.

I once needed a home. Now I get to help create them for others.

Kinley Gotcher

Family Home Developer

I was looking for work after college and interviewed at a group home. I knew nothing about child welfare or foster care. I thought, “I like kids,” and took the job. It was demanding and exciting and I loved the work. It was the social workers there that inspired and encouraged me to become a social worker.

Robert Basler

Associate Vice President

I always thought I was going to be a teacher until I volunteered at the local elementary school with my education class in high school. I noticed that there were children who exhibited disruptive behaviors due to not living in a stable home or experienced neglect from one or more biological parents. My Freshman or Sophomore year of college I was beginning to my Social Work classes when an older cousin was involved in a car wreck that left him unable to work and provide for his children. The youngest was around four months old who was going through drug withdrawals. She is now eight years old and she’s so deeply loved!
Ti'Ana Pinkerton

Traditional Case Manager

In 2017, I decided to go to a mission trip with my home church to Thailand. I spent time at an orphanage with children. This experience truly changed my life and perspective. At the time, I was studying to be a veterinarian. After the trip, much prayer, and returning to America, I felt pulled to help children in the foster care system. I changed my major to Social Work and now I am here as a Clinical Case Manager.
Rebecca Veliz Willson

Clinical Case Manager

I’ve always been drawn to people’s stories. Especially the ones that are hard to tell. Over time, I realized that what moved me most wasn’t just listening but walking alongside people during some of their most vulnerable moments. I saw how much difference one consistent, safe, supportive person can make.

Social work became my way of turning empathy into action. It’s where advocacy meets heart, where systems change begins with human connection, and where small wins can mean everything.

I didn’t choose this work because it’s easy — I chose it because it matters. And every day, I’m reminded that showing up with compassion, boundaries, and hope is its own kind of superpower.

Shelby Roberts

Clinical Supervisor

I felt led to become a social worker in high school, when I was serving with my church’s refugee ministry. While studying in college, I was drawn to learn more about child welfare and wanted to provide support to children in foster care.
Jenna McDanel

Family Home Developer

I truly believe this field found me. Initially, I thought I was meant to work in the medical health field, but along the way, my educational journey shifted. I remember sitting down with my advisor, unsure about the new direction I wanted to take. When she suggested Social Work, I immediately thought, “CPS?” like so many people do. But once I began taking classes and learning more each day, something changed. What started as uncertainty quickly grew into a strong and genuine interest. The more I understood the depth of Social Work the advocacy, the compassion, the impact, the more I felt aligned with it.

I’m still discovering exactly where my Social Work degree will take me, but I know I am heading in the right direction. Early on, I believed I could “change people.” Over time, I’ve grown to understand that our role isn’t to change anyone—we plant seeds, we water them, and allow space for growth to happen. Every day, by God’s strength, I strive to show up for families as a source of encouragement, comfort, compassion, and support. Whether it’s offering guidance or simply being a listening ear, I consider it a privilege to walk alongside others in their journeys.

This may not be the superhero story I once imagined, but in its own way, it’s exactly that.

Rae'Vyn Jakson

Family Home Developer

I’ve always been a listening ear for the people in my life. I naturally wanted others to feel important and loved, especially when they’re going through something difficult. Social work felt like a meaningful way to turn that into something purposeful.

Deanna Castillo

Therapist

I always knew that I wanted to help people but I never could define what that looked like for me. When I was in college I was steered towards the social work program and had the chance to meet with the Dean, Dr. Jerry Matthews. He got exactly what I was looking for and with his guidance I was able to find my way. I have been working in the foster care field since 1999 and simply cannot imagine doing anything else!

Carolyn Bishop

Senior Vice President of Programs

Although I don’t have a superhero origin story, what led me to doing this work is I’ve always loved being around children and as I grew older I knew that I wanted to work with children. As i researched more I knew that social work was the route for me because of the ability to maneuver within different fields but still being able to focus on working with children.

Marquell Ceaser

Behavior Support Specialist

What motivates you to keep showing up after a hard day?
What motivates me to keep showing up after a hard day is the kids. They need consistency. They need someone who genuinely cares about them, who is willing to provide both compassion and tough love. Even on the challenging days, I remind myself that for many of them, we might be the most stable part of their lives. The work is hard, but I truly enjoy what I do. I value the relationships I build with the kids and the opportunity to guide them, challenge them, and support their growth. Seeing even small progress, a better choice, a moment of accountability, a breakthrough in communication, makes the hard days’ worth it. Knowing I can be a steady, supportive presence is what keeps me coming back.
Danielle Kirksey

Residential Therapist

What helps me show up after hard days is knowing that most of these kids really enjoy seeing me and are able to open up to me and know that I am a safe person they can go to.

Mikayla Barnett

Behavior Support Specialist

What motivates me to keep showing up after a hard day is knowing that consistency matters. Even when progress feels small, I know that being a stable, supportive presence can make a long-term difference. Seeing even small growth in a youth’s confidence, behavior, or coping skills reminds me why the work is worth it.
Macala Hinds

Behavior Support Specialist

I think about the generational impact — what it means for a child to grow up connected to family, culture, and stability. If our work helps shift that trajectory even slightly, that ripple lasts far beyond one hard day.
Leah Wilson

Director of Kinship

What keeps me showing up is my belief that healing doesn’t always start with what we can see — it starts with what we feel.
I believe so much of our pain lives in the unseen places. In the child who feels unheard. In the parent who feels overwhelmed. In the person who carries shame, abandonment, or fear but doesn’t always have the words for it. And I know that when someone feels seen, validated, and safe — something shifts.

My spirituality has shaped the way I show up. I believe God meets us through people. I believe that when we create space for someone to feel their emotions without judgment, we are participating in something bigger than ourselves. We are interrupting cycles. We are healing generational wounds. We are restoring dignity.

For me, social work isn’t just a profession — it’s sacred work.
Every time I sit with someone in their vulnerability, I know I’m tending to something that may not be visible to the world, but is deeply impactful. When we help someone regulate, feel worthy, or believe in their future again, that ripple extends far beyond that one moment.
I keep showing up because I believe unseen healing creates visible change.
And it is an honor to be part of that process.

Ladijha Phillips

Case Manager

The children in our foster homes, along with my passion for this work, are what motivate me to show up every single day. No matter how challenging the day may be, I am reminded that the children depend on consistency, patience, and support. Their growth, resilience, and small victories continue to inspire and motivate me.
Jamie Caraveo

Clinical Case Manager

Hard days are a part of life, but what motivates me to keep showing up and keep pressing forward is the responsibility I have to be an advocate for, and a representative of, a child’s life. This work really comes down to that- we have the honor of being the eyes and ears and voice for a child for however long they are with us.

I believe Arrow is the best at what we do, and I want to be here to motivate and encourage others when they start to lose sight of the important work they’re doing every day. It’s our responsibility to stand up and advocate for these children, so we must keep showing up, even when it’s hard!

Betsy Pattullo

Associate VP of Foster Care

What does being a Hero for Children mean to you?
Being a hero for children means keeping promises, listening to them and ensuring they feel seen, heard and that they are important to me!
Paula Naccarato

Family Home Coordinator

To me it just means being able to help them with their problems and helping them see that things are not hopeless and that life does have good things to offer.

Jeremy Mattanah

School therapist

Being a hero for children means showing up for them each and everyday, no exceptions! It means having ears to listen and a voice to advocate on their behalf! It means being a safe person who they feel that they can open up to! It means not pressuring them to speak about their past but fostering an environment where they can being to heal through feelings of felt safety!
Alexis Hunt

Social Media Recruiter

Being a Hero for Children to me means advocating for them in areas their voice can be taken away. I also believe it means being someone they can rely on and trust because they struggle so hard to make those relationships. My favorite days are when a client runs up to me when I arrive and nearly knocks me over with a hug.

Logan Worth

Behavior Support Specialist

Being a hero for children can be as simple as showing up. Each person should ask themselves how they can show up for the kids and families who need their support. Everyone has a role to play whether that means being a social worker, a foster parent, an advocate, a donor, etc. Do not assume someone else is doing what is needed. SHOW UP!
Paula Tarver

Director of Intake

It doesn’t mean being perfect or having all the answers. It means showing up consistently, especially when situations are complex, behaviors are challenging, and outcomes are uncertain.
Cynthia Hall

Case Manager Supervisor

It means advocacy and not giving up even when a situations feels impossible. We are typically just a small part of a child’s story, but you can’t underestimate how a small part can change the trajectory of someone’s life. I have to remind myself of that!

Meredith Farley

Foster Care Regional Director

It means that I gave that child safety, security, and a voice.

Amanda Athanasaw

Family Home Developer

Being called a Hero for Children is less about heroism and more about responsibility. The work is steady and often quiet. It means staying focused on stability and permanency, even when systems are complex, and progress is slow. For me, it is about consistency. Showing up, paying attention to the details, and making sure decisions move children closer to long-term safety and support.
Sarah Raissi

Child Focused Recruiter

What is your superpower?
I cannot undo the trauma that the kids and teens in my foster homes have experienced; however, I can do whatever possible to help my kids feel like someone is really listening to them and then acting on their behalf. Being a hero for children means that the kids on my caseload feel like I’m advocating for them!
Hannah Eaton

Clinical Case Manager

My super power would compassion, understanding and making sure all those in need are safe and loved.
Kala Walden

Administrative Specialist

My super power would compassion, understanding and making sure all those in need are safe and loved.

Jessica hedge

Family Home Developer

I believe a super power related to foster care is patience. Patience is a virtue and everything connected to fostering takes patience to succeed. Becoming a foster parent is a process. Caring for children who have experienced trauma takes patience. Keeping your home in compliance, ensuring all the needs of the children are completed and maintaining the responsibility all takes patience. Out of the patience is growth and the ability to help the quality of life for children who are incapable of caring for themself.
LaShundra Ellis-Jones

Clinical Case Manager

A superpower related to Foster Care would be strength. As an employee who works with children in care, I believe that we have to have the “mental” strength to work in this field. Seeing/hearing the stories of how some of these children end up in care can make someone question the views of the world. We have to be mentally prepared to handle any scenarios that may occur as well as being willing to accept the help around us to better service our children and families.
Cassandra Eagle

Clinical Case Manager

Invisibility, as a permanency specialist, I am sometimes behind closed doors making a difference in peoples lives that aren’t seen.

Replication; as a permanency specialist, I sometimes feel as though I am in many different situations at once.

Healing; as a permanency specialist, we heal children in ways that aren’t a physical bodily injury but heal their minds and souls.

Morgan Scruggs

Permanency Specialist